SCHOLARSHIP TRAINING PROGRAM - How to be an effective Call Center Agent
Career Core Development Services (CCDS) is known for its unique training approach in facilitating call center career workshops.
We are now offering free or scholarship call center training for applicants who will pass our entry assessment every Wednesday at 10:00 AM in our office at 2nd Floor, Cherry's Pavilion & Resort, Tabon 1, Kawit, Cavite.
What's special with this training is we focus on small groups / coaching type of training which the period would last for two weeks. Each participant will have computer access to practice their comprehension skills, typing skills, speaking skills and etc. Participants will be assigned to a career coach who will enhance their skills not just in English but also in developing the participant's personality.
Here are the topics of the training:
- English Communication Skills
- Introduction to Business Process Outsourcing and Contact Center Business
- Accent Reduction Training (Pronunciation, Liaisons and Intonations)
- Creating an impressive Curriculum Vitae
- Job Interview Preparations
- Customer Service and Sales
- Versant Test Preparation
- Data Entry Practice
This training is very ideal for call center job seekers as the training will focus on topics that includes mock calls, mock interview, voice recording and voice coaching.
We provide endorsements to our BPO partners as well as assistance before, during and after the interview.
CHAT WITH US NOW USING THE FACEBOOK MESSENGER CHAT BOX.
This workshop is only available for Cavite residents. For more information, please call 484-4771 or (0926) 721-2628.